The events of 2020 and beyond have brought about the need to have a fully integrated eCommerce platform. B2B and B2C customers are now demanding their suppliers to have an online presence with extensive business capabilities. Weka Online has created an integrated eCommerce platform, developed to help businesses get with the times.
Weka Online have an experienced design team who can create a custom website based on your existing branding guidelines. Our graphic artist will start with a wireframe outlining the core parts of your website. Once we have accepted the wireframe, our designer will create a website concept based on the options discussed.
B2B and B2C Online Ordering
We can build an online experience to cater to both B2B customers and B2C customers. B2B customers will have access to a more extensive experience with their own sales prices, access to invoice history, and access to offline sales orders. A B2C customer is usually the end-user, who can purchase as a cash customer.
Streamlined Online Orders
Traditionally, businesses would enter sales orders manually from their eCommerce website to their ERP System. Weka Online has a range of integrations to automate the flow of data. We can connect your eCommerce website to your ERP System, providing an API is available. We already have an integration available for ERP platforms, including NetSuite, MYOB Advanced, Acumatica, MYOB EXO, and MYOB Greentree, to name a few.
Your customer can now view their complete order history, displaying both online and offline orders. Additional functionality includes searching through order history, using their purchase order number or the sales order number. The customer can view details of each order and can even re-order the products.
Supplier integration will reduce the hassle of uploading supplier products manually. We can establish an automatic connection between the supplier and your eCommerce website. Supplier integration is standard for companies who drop ship their products compared to companies who stock their warehouse.
To reduce manual data entry between your eCommerce website and courier provider, we can integrate the two systems. Sales orders ready for shipment can now flow into your courier’s portal, reducing the need to copy and paste data. Please note, we can only integrate couriers who already have an existing API connection.
Tired of customers’ ringing up requesting their invoice statement? Now your customers can view their invoice statement online, including their complete invoice history. The opening invoice history page will show all outstanding invoices, with the option of settling the balance using their credit card. The invoice details page will display the invoice items and a link to download the invoice as a PDF.
Role-based pricing is a critical difference between B2B ordering and B2C ordering. You can now offer your customers tiered pricing and pricing specific to an individual customer. When your customers’ login, they will see their pricing and purchase the product based on their pricing level
Weka Online have a team of experienced designers and developers who can work with you to create an eCommerce platform designed to save you administrative time and improve your overall revenue. To take the next step, fill in the form below and a technical consultant will be in touch.